Our approach

Traralgon Handyman respects your privacy. This policy explains what personal information we collect through this website, how we use it and the choices you have. We aim to handle personal information in line with the Australian Privacy Principles.

What we collect

If you use our quote form, we collect the details you provide, such as your name, email address, suburb and a description of the jobs. Like most websites, our hosting, security and analytics services may also collect technical information such as your browser, device type, the pages you visit and an approximate location.

How we use it

We use your details to respond to your enquiry, prepare a quote, arrange and carry out work and keep records of jobs. We don’t sell personal information, and we don’t use it for unrelated marketing without your consent.

Who we share it with

We share information only with service providers that help us run the website and email, or when required by law.

Keeping it safe

We use reputable hosting and email services and take reasonable steps to protect your information from misuse, loss and unauthorised access. When information is no longer needed, we delete it.

Cookies

This site may use cookies for essential functions and to understand how visitors use it. You can control cookies through your browser settings.

Access and correction

You may ask to see or correct the personal information we hold about you. Contact us through the quote form.

Concerns

If you have a concern about how we’ve handled your information, contact us through the quote form. If you’re not satisfied with our response, you can contact the Office of the Australian Information Commissioner.

Changes

We may update this policy. The current version will always be on this page.